All things insurance.
All things banking.
All in one app.
All things insurance.
All things banking.
All in one app.
Insurance doesn't have to be complicated—neither does banking. But when State Farm covers 1 in 5 cars on the road, offers life insurance, home insurance and full service banking, that’s a big ask for a single app. This brand new mobile application—for iOS and Android—focuses on simplicity and speed, providing customers a quick and seamless experience between the many different lines of State Farm's service.
Our impact.
Our impact.
2.7m
1.1m
Downloads for 2018
51.7m
App sessions for 2018
3.1m
Premium Bills paid in app
140k
85k
Stranded customers assisted
in 2018
Stranded customers assisted
first 7 months
This app is fantastic and literally gives you everything at your fingertips.
LilBill56
App Store Review
An estimate from an image
An Estimate from an Image
With the new Photo Capture Assistant, people can take a picture and get an estimate of the vehicle damage without ever visiting a repair shop.
With the new Photo Capture Assistant, people can take a picture and get an estimate of the vehicle damage without ever visiting a repair shop.
It was an accident
It was an Accident
After an accident, the last thing you want to do is get on the phone with someone you don't know. Claims needed to change. The response is an automated, yet empathetic chat experience that customers can start and finish whenever the nerves wear off.
After an accident, the last thing you want to do is get on the phone with someone you don't know. Claims needed to change. The response is an automated, yet empathetic chat experience that customers can start and finish whenever the nerves wear off.
I love that at a simple touch of my finger I can see my insurance cards, bank balance, credit card payments… and get a wrecker if I need to!
Zadykitty1
App Store Review
Precious cargo. Precious time.
Precious cargo.
Precious time.
In case of an accident, customers want quick access to a variety of tasks and information. The app lets them contact customer service, request roadside assistance and view their insurance card, all without logging in.
In case of an accident, customers want quick access to a variety of tasks and information. The app lets them contact customer service, request roadside assistance, and view their insurance card, all without logging in.
Great features and super user friendly. Beats every other insurance mobile app I’ve ever used.
Cristiano GOAT
App Store Review
Plan instead of panic
Plan Instead of Panic
There's an immediacy we expect when it comes to insurance and finances. Did that check clear? Is my family covered for this trip? The redesign notifies customers of important changes to their insurance and their bank account with its dashboard of contextual alerts and quick actions.
There's an immediacy we expect when it comes to insurance and finances. Did that check clear? Is my family covered for this trip? The redesign notifies customers of important changes to their insurance and their bank account with its dashboard of contextual alerts and quick actions.
Keeping our customers covered
Keeping Our Customers Covered
When customers need their insurance information, it's often urgent. All policy details can now be viewed with a single touch and configured on-the-fly, so customers can have peace of mind at home, on vacation or behind the wheel.
When customers need their insurance information, it's often urgent. All policy details can now be viewed with a single touch, and configured on-the-fly, so customers can have peace of mind at home, on vacation, or behind the wheel.
I love the new design of the State Farm app! It’s so easy to use it to pay my bill, call for help or submit a claim. It’s the next best thing to having an agent at my fingertips!
cmauseth
App Store Review
Green is good
Green is Good
Not many people know that State Farm offers banking products, so we wanted it to stand out. Hello, green. The experience had to provide customers with the banking experience they expect from a mobile financial institution, and be deeply rooted in all corners of the app. Now you can deposit a check and pay your insurance bill, all from your phone.
Not many people know that State Farm offers banking products, so we wanted it to stand out. Hello, green. The experience had to provide customers with the banking experience they expect from a mobile financial institution, and be deeply rooted in all corners of the app. Now you can deposit a check and pay your insurance bill, all from your phone.
I use the app for all my banking and it is the best! … My agent said I would love it and he was right!
Chopstar837
App Store Review
Here to help life go right. ®
