All things insurance.

All things banking.

All in one app.

All things insurance.
All things banking.
All in one app.

Insurance doesn't have to be complicated—neither does banking. But when State Farm covers 1 in 5 cars on the road, offers life insurance, home insurance and full service banking, that’s a big ask for a single app. This brand new mobile application—for iOS and Android—focuses on simplicity and speed, providing customers a quick and seamless experience between the many different lines of State Farm's service.

Our impact.

Our impact.

Downloads

1.1m

1.1m

Downloads first 7 months

Usage2

25m

App sessions first 7 months

Premiums

1.9m

Premium bills paid in app

Claims

85k

85k

Stranded customers assisted
first 7 months

Stranded customers assisted
first 7 months

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This app is fantastic and literally gives you everything at your fingertips.

LilBill56

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App Store Review

An estimate from an image

An Estimate from an Image

With the new Photo Capture Assistant, people can take a picture and get an estimate of the vehicle damage without ever visiting a repair shop.

With the new Photo Capture Assistant, people can take a picture and get an estimate of the vehicle damage without ever visiting a repair shop.

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It was an accident

It was an Accident

After an accident, the last thing you want to do is get on the phone with someone you don't know. Claims needed to change. The response is an automated, yet empathetic chat experience that customers can start and finish whenever the nerves wear off.

After an accident, the last thing you want to do is get on the phone with someone you don't know. Claims needed to change. The response is an automated, yet empathetic chat experience that customers can start and finish whenever the nerves wear off.

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I love that at a simple touch of my finger I can see my insurance cards, bank balance, credit card payments… and get a wrecker if I need to!

Zadykitty1

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App Store Review

Precious cargo. Precious time.

Precious cargo.

Precious time.

In case of an accident, customers want quick access to a variety of tasks and information. The app lets them contact customer service, request roadside assistance and view their insurance card, all without logging in.

In case of an accident, customers want quick access to a variety of tasks and information. The app lets them contact customer service, request roadside assistance, and view their insurance card, all without logging in.

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Great features and super user friendly. Beats every other insurance mobile app I’ve ever used.

Cristiano GOAT

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App Store Review

Plan instead of panic

Plan Instead of Panic

There's an immediacy we expect when it comes to insurance and finances. Did that check clear? Is my family covered for this trip? The redesign notifies customers of important changes to their insurance and their bank account with its dashboard of contextual alerts and quick actions.

There's an immediacy we expect when it comes to insurance and finances. Did that check clear? Is my family covered for this trip? The redesign notifies customers of important changes to their insurance and their bank account with its dashboard of contextual alerts and quick actions.

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Keeping our customers covered

Keeping Our Customers Covered

When customers need their insurance information, it's often urgent. All policy details can now be viewed with a single touch and configured on-the-fly, so customers can have peace of mind at home, on vacation or behind the wheel.

When customers need their insurance information, it's often urgent. All policy details can now be viewed with a single touch, and configured on-the-fly, so customers can have peace of mind at home, on vacation, or behind the wheel.

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I love the new design of the State Farm app! It’s so easy to use it to pay my bill, call for help or submit a claim. It’s the next best thing to having an agent at my fingertips!

cmauseth

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App Store Review

Green is good

Green is Good

Not many people know that State Farm offers banking products, so we wanted it to stand out. Hello, green. The experience had to provide customers with the banking experience they expect from a mobile financial institution, and be deeply rooted in all corners of the app. Now you can deposit a check and pay your insurance bill, all from your phone.

Not many people know that State Farm offers banking products, so we wanted it to stand out. Hello, green. The experience had to provide customers with the banking experience they expect from a mobile financial institution, and be deeply rooted in all corners of the app. Now you can deposit a check and pay your insurance bill, all from your phone.

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I use the app for all my banking and it is the best! … My agent said I would love it and he was right!

Chopstar837

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App Store Review

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Here to help life go right. ®

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